case studies

ERP Implementation & Telephony for Training Institute

One of the training organization in ERP systems and guiding students to projects and placement.

Client Requirement

Implement CRM system, provide customized solution as per requirement. Provide Email and SMS Integration

Services

Design    Implementation     Development      Testing Support      Project Management

Customer Challenges

Manual Data Entry Human Error Customer details not up to date Fee not able to track Limited reporting Manual customer communication and poor customer satisfaction Manual Reporting

Matchless Solution

Customer Relationship Management Leads from various sources Deals conversion SMS Integration Email Integration Reporting and Analysis Telephony

Bitrix24 silver Partner

We are Bitrix24 Silver partner and provide implementation, customization, API development, training and support services for Bitrix24 cloud and on-prem products

Over a period of 7 months, we have developed a team of Bitrix24 professionals who have capabilities and skills of most of the modules of Bitrix24. We are specialized in configuring and implementing CRM, Sites, Marketing, Telephony, Chat, Drive, Calendar, Projects, Task and Contact Center.

We have developed use cases for Telephony integration with Bitrix24 like lead generation, lead update, recording update.